DISCONNECTED?

If your installer becomes aware of an unsafe or dangerous gas appliance he is required by law to take appropriate action. In certain circumstances this may require disconnecting the appliance. Your installer will ask your permission to disconnect the appliance, which is for your own safety. However, if you refuse he may then be required to contact the emergency service provider, which has legal disconnection powers. 

If your gas appliance has been disconnected you should not use it until it has been checked by a CORGI registered installer. If you attempt to use an appliance that has been disconnected you may be breaking the law and putting yourself and your family at risk. 

Your registered installer will be able to advise you what is the most appropriate action regarding your appliance. For example, if it can be repaired or if the appliance should be replaced. 

Remember: 

Always use a registered installer 
Ask to see the CORGI ID card 
Never DIY 
Don't block up ventilation 
Have gas appliances regularly checked