GAS ESCAPES

If you smell gas 

DO: Turn off the gas supply at the meter
Open doors and windows


DON'T: Smoke
Use naked flames
Turn electric switches on or off 

Call Transco's gas emergency service on 0800 111 999 

Transco operates its round-the-clock 365-days-a-year emergency service for gas escapes. They will stop an escape in the home or in the street free of charge. 

If you need a Transco engineer at your property, the engineer will carry out a soundness test at the meter to establish whether there is an escape on the customer side of the emergency control valve. This done, the engineer will inspect gas appliances and installations in the property, evaluating if there is any immediate danger, whether there is an "At Risk" situation, a "concern for safety" or whether the property is safe.